Privacy policy

Hotel Clos des Iris is committed to protecting your privacy. No personal data is collected unless you submit the contact form, which complies with the General Data Protection Regulation (GDPR). The details you provide via this form are solely intended for communication purposes and will not be used for any commercial exploitation.

If you do submit the contact form, you have the right to request access to, correction, or deletion of your personal data by contacting us at: closdesiris@wanadoo.fr.

To safeguard your privacy, this website gathers only anonymized traffic data through a GDPR-compliant tool that does not rely on tracking cookies. No permanent or third-party cookies are employed.

Booking conditions:
50% of the total stay amount is required as a deposit (the deposit amount may be agreed upon at the time of booking), to be paid 7 days before the expected arrival date.
To guarantee your reservation: you may pay the deposit by check or credit card (Mastercard, Visa); the amount will be deducted from your final bill at the end of your stay.
Providing your credit card number, either orally or in writing, constitutes authorization to debit the agreed amount at the time of booking (French Civil Court, 1st Chamber – Oct. 19, 1999 – No. 1379). Our establishment is authorized by our bank, SG, to use a mail order/telephone order (MOTO) credit card payment terminal (CB, Visa, Eurocard, Mastercard), which may be used to collect deposits remotely.

Cancellation policy:
As stated in Article 1590 of the French Civil Code, in case of cancellation, any received deposits are non-refundable. However, if the cancellation occurs at least 7 days in advance (excluding summer months), Hotel Clos des Iris may refund the deposit at no charge.
Any cancellation made less than 48 hours before the scheduled date, or a “no-show” (guest who does not show up on the day of the reservation without prior cancellation), will result in the full stay being charged.
In the event of early departure, any stay that has begun will be fully billed for the accommodation portion of the originally booked stay.

Site publisher: Hôtel Clos des Iris (SARL Dorche-Teissier)
Registered office: 92 chemin de Quinson, 04360 Moustiers Sainte-Marie
SIRET number: ‍434834321 00011
Phone: 04 92 74 63 46
Email: closdesiris@wanadoo.fr
Website hosting: Hostinger